SMBHD is an award-winning Salesforce consulting partner that exists to transform how small and mid-sized businesses leverage technology. These companies often lack the resources to navigate complex CRM implementations on their own - they're stuck with disconnected systems, manual processes, and missed opportunities. SMBHD bridges that gap, delivering business-first Salesforce solutions that solve real operational challenges rather than just checking boxes.
Founded in 2010 and headquartered in Chicago, SMBHD has built a reputation for customizing Salesforce to fit each client's unique needs. The team specializes in Sales Cloud, Service Cloud, Marketing Cloud, Field Service, Experience Cloud, and Data Cloud - leveraging the full Salesforce ecosystem enhanced by custom development, MuleSoft integrations, Tableau analytics, and AI-driven capabilities. Their consultative approach combines deep platform expertise with genuine human empathy, ensuring technology serves people rather than the other way around. Whether streamlining field service operations, building partner communities, or unifying revenue cycles, SMBHD delivers measurable outcomes that help growing businesses scale efficiently.