Job Description/Responsibilities:
The ServiceNow developer will work on end-to-end ServiceNow implementation.
This role is also responsible for the following:
- Deliver hands-on configuration, development and integration services and serve in a quality assurance capacity for all project deliverables.
- ServiceNow Implementation certification
- Experience with Service Now implementations span ITIL, ITSM and security/regulatory disciplines
- Leverage knowledge and experience to deliver end-to-end automated solutions which include:
- User Provisioning process that integrates with internal and external systems
- Technical implementation of IT Infrastructure Library (ITIL) processes
- Workflow customization
- Ticketing
- Process automation
- Report development
- Dashboard creation
- System configurations
- Experience building and coding Configuration Management Databases (CMDB)
- Development experience in 5 or more end-to-end ServiceNow implementation projects
- Knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services, ServiceNow Discovery, Service Mapping, and Discovery using Service Graph Connectors
- Experience in designing and developing integration with application in place that are custom built and COTS and SaaS products
- Participate in process flow analysis and process redesign sessions
- Understand how different ServiceNow modules interact to ensure that configuration done in one area is not negatively impacting other areas
- Knowledge of scripting language, including JavaScript
- Experience working with remote teams
- Share best practices and be consultative throughout the technical design and implementation of the project
CANDIDATE SKILLS AND QUALIFICATIONS
